Frequently askedquestions

We are a family-run Cardiff business, established in January 1981. We have been working for homeowners across Cardiff and South Wales ever since.

Yes. We hold £5M public liability insurance.

If something we have built is not right, we come back and put it right. Any guarantee terms for your job are set out in your written quote.

We have completed over 500 projects across Cardiff and South Wales since 1981. We are happy to provide references from recent local projects on request.

No. Site visits and written quotes are free, with no obligation.

We will get back to you during office hours, Mon to Fri 8am to 5pm. You can also call us on 07836 226705.

Lead times vary by season and by the size of the job. Get in touch and we will give you an honest start date. We do not overpromise.

We agree payment terms in writing before work starts. We do not ask for a large upfront deposit, and the final payment is due on completion.

Always. Every quote is in writing and sets out the scope of work, the materials and the total cost.

Often not. Most garage conversions that only change the inside of the building fall under permitted development. Some estates have had permitted development rights removed by a planning condition, so this is worth checking. Building regulations approval is always needed, from Cardiff Council in Cardiff or the Vale of Glamorgan Council in Penarth, Barry and Cowbridge. We check this before work starts.

In Wales, a front driveway over 5 square metres needs planning permission only if water runs off it onto the road. Using a permeable surface, such as gravel or permeable block paving, or draining the water to a lawn or border within your property, avoids the need for permission. A new dropped kerb needs separate consent from the council.

Under permitted development in Wales, a single-storey rear extension can generally be up to 3 metres deep, or 4 metres on a detached house, subject to conditions on height, materials and how much of the garden it covers. Larger extensions, listed buildings and homes in conservation areas may need full planning permission. We check the rules for your property before work starts.

It depends where you live. In Cardiff it is Cardiff Council. In Penarth, Barry, Cowbridge and the rest of the Vale it is the Vale of Glamorgan Council. In Pontypridd it is Rhondda Cynon Taf Council.

Yes. For notifiable building work we deal with the building regulations application and correspondence with the right council throughout the project. You receive a completion certificate when the work is signed off.

Yes. We source matching or closely compatible bricks and use a mortar mix that blends with the original.

Yes. We work through the layout with you before any work starts, covering materials, levels, planting areas and drainage, so you have a plan you are happy with.

Yes. We regularly work on sloped gardens, using retaining walls, split-level patios and terracing to create usable space.

Yes. We lay artificial grass on a compacted sub-base with a drainage layer and weed membrane. It suits gardens, play areas and low-maintenance front gardens.

Yes, we work all year round. Some groundworks and laying depend on the weather, so we plan around conditions and keep you updated in advance.

We cover Cardiff and its suburbs, Penarth, Barry, Cowbridge, Pontypridd and the wider Vale of Glamorgan. If you are unsure, call us and we will confirm.

We mainly work across Cardiff and South Wales. For projects further afield, call us and we will talk it through.